Refund policy

RETURNS & EXCHANGES
Due to the exclusive nature of our collections and strict quality standards, all sales are final. We do not offer refunds. Exchanges are granted only in cases where items are defective or incorrect. Requests must be submitted within 24 hours of receiving your order.

DAMAGED OR INCORRECT ITEMS
In the rare event that you receive a damaged or incorrect item, please contact us within 24 hours with clear photographic evidence. Our team will promptly assess and resolve the matter with care and professionalism.

SIZING DISCLAIMER
We encourage all clients to carefully review sizing details prior to purchase. Hidden Island Treasures is not liable for incorrect size selections. For assistance, our team is available to guide you toward the perfect fit.